What our Customers say...

Testimonials

SERVPRO team did a fantastic job! They were knowledgeable and courteous and checked in with me every morning until the job was finished! I will definitely be recommending them to family, friends and work colleagues!

Brian was absolutely amazing to work with. We came in under budget and are so happy to have the water damaged items removed after a storm caused a power outage which left our sump pump not working. They not only did an amazing job with their work but they gave me suggestions on who to talk to about the other issues we were having in our basement. Jesse and team did great work in removing the items and also explained everything. I hope we never need this service again but if we do, I wouldn't choose anyone else and know help is a phone call away.

Thank you so much for helping me through what could have been extremely upsetting times.

I want to send my compliments to your crew! Kevin was really great! I had great communication with him and he was very caring.

We were very happy and satisfied with all your crew who worked on our place. Very friendly and efficient. We certainly will recommend your company to our friends.

Lathe has a terrific crew, who are very skilled, polite, punctual, and importantly very helpful. We had issues associated with the water leak in the basement. Despite it being New Year's Eve, Lathe’s team arrived immediately on our initial phone call and took care of the entire process. Chris and Kevin were on point in mitigating the issue at hand and we were very impressed to see how quickly and neatly the task was accomplished. Another of their colleague Trevor, also deserves kudos for following up for the next three days, followed by Lathe (owner) in person on the last day. We had a minor technical glitch with our microwave, but his team was very accommodating in sorting the issue out. This was very sweet of them. In summary, I am absolutely impressed with this crew and they are on my speed dial should any issues arise in the future. They are indeed the go to guys in case of a home related emergency.

I called SERVPRO of Omaha Southwest after hours to assist after a water main broke, flooding critical equipment areas, employee areas, exterior areas, and so much more. Not only did they respond SO FAST, but they also arrived with a smile on their faces and 'can-do' attitude. I felt like we were one big team working on this problem. I can't thank Lathe and his staff enough. I will use them again if necessary (hope I never need to), and wholeheartedly recommend them.

Lathe, Chris, and crew are wonderful. They saved me from having floors and walls torn out due to interior water damage. They were amazingly prompt Chris was at my home within a half-hour after I spoke with Lathe. I was very impressed with the thorough inspection given to all areas affected, and the treatment process. The machinery used is nothing short of amazing. The effectiveness of eliminating all traces of water and moisture is phenomenal. I will be forever grateful to SERVPRO for giving me such great results.

I had used SERVPRO once before. When I had a clogged garbage disposal that caused my bathroom sink to overflow, I called SERVPRO and I was very pleased with their fast response and professional service! It is truly like the mess never occurred!! I would absolutely recommend SERVPRO!!

They are very professional, show up on time, friendly, and explained everything in the process. They finished the project in a very timely manner and it was very much appreciated! Thank you SERVPRO of Omaha Southwest!

My home basement was drenched by water due to the heavy rain. I thought I was going to have to replace everything. They arrived quickly, dried everything, and in a few short days everything was back to normal and my basement was saved. I would highly recommend them to anyone. Thank you and nice work!

Amazing staff... great service!! Professional, kind, and easy to work with through the entire process. I would highly recommend this great team.

SERVPRO of Omaha Southwest was quick to respond and very helpful. Employees were all very nice, professional, and easy to work with. Would highly recommend SERVPRO of Omaha Southwest!

When you have to make a call for service such as this it can be a bit stressful but SERVPRO of Omaha Southwest was great to work with, they were professional, kind and communicated with me every step of the way-very reassuring would recommend to anyone!

These guys did a very thorough & professional job of cleaning up. THANK YOU AGAIN! 

High class professionals! They do amazing work. Their motto is to make it "Like it never even happened." and they do exactly that!

Highly recommend SERVPRO of Omaha Southwest. Very professional and they did a great job! 

Professional and offers great service! Thank you Kerry Chester!

We want to thank all of you for coming right out and helping us through our clean up. You all were wonderful, professional, just really nice, and nice to work with all of you! Can't thank SERVPRO of Omaha Southwest enough!

I would highly recommend SERVPRO of Omaha SW! The process was easy for us, and we were able to return to work quickly after.  Responsive professionals that are there for the customer! Please tell your friends!

Mike, Billy, and Chad were a pleasure to work with.  The ladies were great in packing up all our stuff.

Zach and Kyle were very knowledgeable and professional.  I commend them for their good service during our time of duress.

Kay, Cassandra and Lauren were extra professional.  I was pleased with everything.  It was a long 7 months but it has been worth it.  Thank you!

You are amazing!  Thank you so much!

They were so courteous, thorough and hard working.  They explained the process step by step and we were extremely impressed by their dedication and work ethic! Very refreshing to see young men that you can trust to come into your home and provide the service that these guys did.  We had to wait our turn to get help due to the overwhelming storm calls they were getting, but it was worth the wait for such excellent service!

We were very satisfied with our service.  They exceeded our expectations.

Barry and Anthony did a great job.  They accomplished a rather large task in a short time and left the kitchen in somewhat usable condition during the drying process.  They were receptive to my requests and left the completed job ready for the rebuilding contractor.  They have a great ethic and positive attitude.

Speedy service and great customer service as always!

The crew that responded to my needs were very courteous and knowledgeable.  I would recommend this company to all my friends and family.

Very professional guys that came out.  They answered all the questions and concerns we had.  We loved that they were here on time, every time!  Wonderful service!

Kay and Blanca were so competent and helpful.  I couldn't have gotten through this fire without them.  They handled the job professionally and timely.  They were very reassuring that they had this handled and that everything would be ok.  They were excellent and I could not have asked for better service in any way.

Great company, very fast getting here!

I really appreciate your crews.  They are very precise and detailed with their cleaning methods and I really love their spirit.  They were very pleasant and I felt comfortable with them in my home.

The crew that was sent out was very professional and did a great job.

I can't think of anything to improve upon the wonderful service we received.  Timing was critical on this job and they came through!

We were happy to have such prompt service.  I will give a recommendation to my friends.

I don’t have any recommendations! Every single person I worked with was excellent. Someone was always in contact with me and the gentlemen working in our basement were efficient, knowledgeable, and friendly.  I will highly recommend your company to friends and family.  Thank you for making this process so much easier.

Great job, thank you so much!

Barry and his team did a great job.  They were very responsive, on time and personable.   Their professionalism and knowledge helped ease any concerns I had.

Excellent job, thank you!

They did a great job!

All hard workers.  Very pleased with the work the crew did.

Staff was extremely helpful in a tough situation. Very knowledgeable, courteous and professional.  Thanks for the help.