Recent Posts

Leaky or Frozen Pipe Causing Problems in Omaha, NE?

1/16/2020 (Permalink)

A frozen pipe with icicles hanging down Water damage can cause serious damage to your home or business. Call SERVPRO, we are here to help 24/7.

Leaky or Frozen Pipe Causing Problems in Your Omaha, NE Home or Business?

The greater Omaha area’s forecast is low temperatures in single digits for the next several days. Winter can be a difficult time for pipes in any home or business, especially during the extreme cold temperatures. If you are going away, never leave your thermostat below 55 degrees Fahrenheit. It is crucial to respond immediately to any frozen or leaky pipe concern. Did you know, even an 1/8” hole in a pipe can leave your house flooded with gallons of water?

SERVPRO of Omaha Southwest & Omaha West/Saunders County are your IICRC certified water damage technicians. Water damage doesn’t wait for regular business hours, and neither do we. Our highly trained technicians are ready 24/7 including all holidays, to return your home or business to preloss conditions.

How SERVPRO of Omaha Southwest & Omaha West/Saunders County Can Help

The first thing you should do If you suspect a frozen pipe is turn off the water at your main water valve. Water needs to be removed quickly to prevent further damage. Our technicians can measure moisture behind visible surfaces, for example studs, drywall, and insulation. Your floors and walls may visibly appear dry, but water may be trapped behind. Contact your trusted IICRC frozen pipe water damage repair specialists at SERVPRO of Omaha Southwest & Omaha West/Saunders County. Even minor flooding can cause serious damage if not handled properly. SERVPRO of Omaha Southwest & Omaha West/Saunders County has the state-of-the-art equipment, along with our highly trained professionals to help dry out and restore any water damage, big or small. Our green team is faster to any size disaster! Let our team make your water damage “Like it never even happened.” Call 402-408-0134 for cleanup and restoration services 24/7!

Mold is Everywhere

10/29/2019 (Permalink)

mold spores in green brown and grey colors Mold can spread! Let SERVPRO of Omaha Southwest stop it!

Mold can spread rapidly after water damage, and cause many problems. Check out this interesting website regarding mold:

Some Facts About Mold: 

Mold is everywhere – in the air and on many surfaces. Molds have been on the Earth for millions of years. Mold grows where there is moisture. Exposure to damp and moldy environments may cause a variety of health effects, or none at all. Some people are sensitive to molds. For these people, molds can cause nasal stuffiness, throat irritation, coughing or wheezing, eye irritation, or, in some cases, skin irritation. People with mold allergies may have more severe reactions. Immune-compromised people and people with chronic lung illnesses, such as obstructive lung disease, may get serious infections in their lungs when they are exposed to mold. These people should stay away from areas that are likely to have mold, such as compost piles, cut grass, and wooded areas.

Mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to clothing, shoes, bags, and pets can and be carried indoors.

Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, or pipes, or where there has been flooding. Mold grows well on paper products, cardboard, ceiling tiles, and wood products. Mold can also grow in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.


  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Add mold inhibitors to paints before painting.
  • Clean bathrooms with mold-killing products.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

If you have a mold problem or would like to prevent mold after you have experienced water damage, SERVPRO of Omaha Southwest can help with both! Call us today 402-408-0134

SERVPRO of Omaha Southwest Offers a NO COST Emergency Ready Profile (ERP)

10/3/2019 (Permalink)

SERVPRO Emergency Readiness Profile, Are You Ready? 50% of business will never reopen after a disaster Contact SERVPRO of Omaha Southwest today to set up your ERP!

What is an Emergency Readiness Profile?

Did you know that 50% of businesses will not reopen after a disaster? And 75% of those that did reopen had some type of preparedness plan in place? An Emergency Readiness Profile is essential to your commercial property.

SERVPRO’s Emergency Ready Profile is not a contingency plan but is a vital component of any existing plan. Most full contingency plans are made up of three main parts: incident response, disaster recovery and business continuity. The SERVPRO ERP addresses incident response and disaster recovery. Think about the potential disasters that could affect your facility. Now ask yourself this question: Are You Ready?

SERVPRO of Omaha Southwest, at no cost, will prepare an Emergency Ready Profile (ERP) to help us become more familiar with your property and therefore, can respond faster, mitigating secondary damage. This also gives owners/managers a snapshot of your building for an immediate plan of action. This way you know in advance what to do, who to call and what to expect, saving you time and money. SERVPRO has also developed an app that organizes information for you to have at your fingertips. So when you’re away from your business and receive a call saying that your commercial property has flooded, you can, at the touch of a finger, pull up information as to where to shut-off the gas or water.

If you’re a commercial property owner/manager interested in having an ERP in place, give SERVPRO of Omaha Southwest a call, ask for one of our marketers. 402-408-0134 

Commercial Properties

10/3/2019 (Permalink)

Orange letters saying "We can Handle the big stuff" Call SERVPRO of Omaha Southwest today, 402-408-0134

What Is a “Commercial Property?”

Commercial properties may refer to:

  • retail buildings
  • office buildings
  • warehouses
  • industrial buildings
  • apartment buildings
  • “mixed use” buildings, where the property may have a mix, such as retail, office and apartments.

There are nuances to managing each of these types of properties. Properties intended for commercial use have more public visitors and therefore have more people on the property each day that can get hurt or do something to damage your property. Commercial properties also face numerous risks that could potentially cause financial devastation for the property owner or the tenants. From weather-related property damage to criminal activities, the list of things that could go wrong may seem endless. While it is impossible to fully protect all your properties from damage and financial loss, there are ways to help protect your business and it starts with liability insurance! While business liability insurance covers the people and products of a business, commercial liability covers the actual physical location. This will cover any damages to your property from accidents, weather-related incidents, and vandalism. This is just as important as any other kind of insurance, as it will allow you to return to business in a more timely manner. Commercial and business liability insurance policies are often lumped together. SERVPRO of Omaha Southwest accepts ALL insurance providers! We will not let you down. 

Categories and Classes of Water Damage...Knowledge is Power

10/2/2019 (Permalink)

room full of water, white couch covered in water, large orange letter saying WATER DAMAGE, SERVPRO logo at the bottom Call SERVPRO of Omaha Southwest today if your property has been damaged by water 402-408-0134

SERVPRO of Omaha Southwest is known for water restoration. Here is how we asses your water damaged property. First, we determine what category of water your property has:

Category 1: Refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows.

Category 2: Water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage.

Category 3: Water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.

There are also several classes of water damage. The class of damage is important when assessing water damage repair options.

Class 1 is the least harmful form of damage. Materials absorb very little of the water from this type of damage. Water damage repair is the easiest in this type of situation.

Class 2 has a fast rate of evaporation, which means that carpets and cushions may be damaged. Water damage repair is more difficult when it involves class 2 damage.

Class 3 has the fastest rate of evaporation. In this case, the water may come from broken sprinklers or other overhead sources, soaking the walls and furniture. Class 4 requires special water restoration and water removal procedures. This type of damage may affect hardwood floors, plaster, and concrete.

Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. 

The Fire Damage Process

10/2/2019 (Permalink)

We fix fire damage, SERVPRO logo, and fire in background Fire Damage can be scary, Let SERVPRO of Omaha Southwest help!

Check out this awesome website from the U.S. Fire Administration: it has some statistics regarding fires in the home. 

When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. SERVPRO of Omaha Southwest specializes in fire restoration and will restore your home or business to pre-fire condition.

The steps listed below illustrate our process for the “usual” fire damage emergency:

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Omaha Southwest. You will be asked questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

Our highly trained team will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Fire damage can be devastating for you and your family or your business. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We will always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

After any fire damage occurs, above all your safety is the most important thing to consider. Let SERVPRO help with your fire damage needs today, 24/7 including holidays 402-408-0134.

Get the mold outta here after water damage

10/1/2019 (Permalink)

a teal wall covered in mold spores coming from behind a white trim Mold Can Spread Quickly! Let SERVPRO of Omaha Southwest Help!


After your home experiences water damage you are at risk of mold infecting your home! Whether the water damage is the result of a storm surge or a leaky faucet, when water is trapped behind walls or paneling, the elements needed for mold growth will most likely be present. It is best to take action at this time to mitigate the damage and prevent mold growth from occurring. If there is moisture still present--under ideal conditions (optimal temperature and level of humidity), it takes 24 to 48 hours for mold to germinate and grow. Typically, the spores begin to colonize in 3 to 12 days and become visible in about 18-21 days.

How to Prevent Mold Growth After Water Damage:

It is best to take action at this time to mitigate the damage and prevent mold growth from occurring.  

Dry areas immediately. Try to clean and dry areas subjected to water within 48 hours to help prevent mold growth.

Be aware or warning signs. After cleaning and drying, continue to be sensitive to musty odors in the affected area.

Take look outside. Check the exterior of homes and buildings regularly for accumulating ground water. When the ground is saturated mold can begin to form outside and find its way inside. If water is accumulating against your foundation, take measures to drain the water away from your building. Keeping things dry is the key to preventing mold growth.

Remove damaged materials. If materials are wet and can’t be cleaned or completely dried, remove them from the building and replace them with new materials which may be more mold resistant. Fiber glass doesn’t have the food needed for mold growth but often when insulation gets wet, the water which intruded into the cavity was dirty and brought food along with it. If you have wet insulation, replace it with new mold resistant materials. 

That is why it is important to call on professionals like SERVPRO of Omaha Southwest to make sure your water damaged property is properly taken care of to prevent mold growth from occurring. Call our team today at 402-408-0134!

Why SERVPRO of Omaha Southwest?

9/27/2019 (Permalink)

green pictures has white letter thats say "We are faster to any disaster" above a orange SERVPRO sign We go anywhere we are called!


Whatever your situation may be: 


  • Fire, smoke, & soot
  • Water removal & dehumidification 
  • Mold mitigation & remediation 
  • Move outs & content restoration
  • Electronic Equipment


  • Air Ducts & HVAC
  • Crime scene & vandalism 
  • Carpet & upholstery
  • Drapes & blinds
  • Ceilings & walls
  • Artwork & books
  • Deodorization

SERVPRO of Omaha Southwest is trained to tackle any disaster or any cleanup! We understand your situation and know how stressful it can be. Restoring your property is SERVPRO of Omaha Southwest's first priority. Our team is very responsive and strive to let our customers know we will do everything possible to limit any further damage. Our team can provide an itemized loss inventory as well. You will receive an Excel formatted report and pictures of important items so those important items are accounted for. We also communicate from start to finish to set your mind at ease. 

Call SERVPRO of Omaha Southwest today, 24/7, including holidays at 402-408-0134! We will make it "Like it never even happened." 

Calm Before the Storm..Don't Let Common Winter Claims Claim You

9/27/2019 (Permalink)

Storms Don't Wait Why Should You?

Hidden behind that gorgeous blanket of snow are harsh winter storms waiting to do serious damage to your home. The winter storm season creates the most common and costly claims for property owners. Nearly all insurance claims come from wintery wind, hail, and storm-related water damage. 

Preparing for winter incidents and cold weather claims begins with prevention methods and thorough insurance protection. Let’s take a look at the most common causes of claims in winter weather and what you can do to protect yourself from these costly concerns.

Common Winter Claims

1. Wind damage

The most common homeowners claim filed is due to wind damage. Nearly one in 35 insured homes have a property damage claim related to wind or hail each year, according to the insurance information institute. Wind is more intense during the winter months and thus creates a majority of these costly claims.

Prepare for wind damage:

  • Remove and store all unsecured outdoor items like umbrellas, furniture, and play items.
  • Inspect your home for loose gutters, shutters, and shingles.
  • Trim dead or weak tree branches around the house. Tree collapse is the third most costly winter weather claim.
  • Be aware of nearby power lines. Trim trees around power lines. Ensure power lines near your property are secure. If not, call the phone or cable company for further fastening.

Wind damage is not always covered by your homeowners’ insurance. In fact, wind and flood are often exclusions on many homeowners’ policies. In this way, you’ll want to talk to your insurance agent before the winter season hits in order to ensure you are fully protected from any costs associated with wind damage. 

2. Hail

Hail can do serious damage to your roof, siding, and porch.

You can’t prevent hail, but you can prepare for it:

  • Inspect your roof and siding every autumn. Repair loose or missing tiles.
  • If you live in an area where hail is common, you can consider installing hail-resistant asphalt shingles. This precaution could even help lower your insurance premium.

Like wind, some homeowners’ policies have hail exclusion. Check with your insurance agent to make sure you’re covered. Discuss the different sorts of claims process and coverage lines with regards to hail. 

3. Frozen pipes

If your pipes get too cold, the water inside them will freeze. This ice can expand and burst the pipes, leading to water loss and water damage in your home. Freezing pipes accounts for 18% of all water damage claims. Damages from frozen pipes can include flooding, ceiling collapse, damaged floors and walls, mold, and more. 

Interestingly, insurance companies often consider frozen pipes a “preventable problem.” They may say that your negligence caused the damage. This means that you could be stuck with a $10,000 water damage bill without your insurance company stepping in.

Thus, it’s crucial to protect your home against frozen pipe damage:

  • Drain and disconnect all hoses.
  • Drain the sprinkler supply lines.
  • Keep your home warm at a minimum of 65 degrees.
  • Insulate pipes in unheated spaces, like basements, garages, and attics. You can use pipe sleeves or heat tape.
  • Leave garage doors closed.
  • If you have a swimming pool, run the pump during nights where temperatures are expected to go below freezing.
  • When it’s especially cold outside, let cool water drip from your faucets. This will keep your water flowing, so they have less chance of freezing in the pipes. 
  • Know where your water is shut off. If your pipes do burst, the first step is to turn off the water to reduce any further damage.

4. Snow and ice damage

Snow and ice looks pretty, but it can be so heavy that it can severely damage your house. The average claim for snow and ice damage to the home is around $4,700. Snow heavier than 1-2 feet or 4 inches of ice can crush your roof or cause falling tree branches. Water can freeze in and clog your gutters, creating “ice dams” that prevent proper runoff. This can cause a water buildup that can seep into your roof and ceiling.

  • Prevent ice dams. Seal any gaps that allow warm air to leak into the attic. Keep your attic ventilated. Insulate your home’s heating system so it doesn’t escape through the ceiling.
  • Get a roof rake to help get rid of heavy snow after major storms.
  • Inspect your roof before the season for any weak areas that need repair.
  • Trim all trees near the house, and get rid of weak or dead branches.

5. Slips and falls

Moreover, snow and ice can cause liability concerns on your property. An icy walkway or driveway could cause slips and falls, for which you will be liable. Even if the person injured on your property wasn’t invited, they could still sue you if they were injured after an icy slip on your property. This same liability applies if they are hit by a falling icicle, dead tree branch, and other winter concerns.

  • Always shovel your driveway and walkway after a storm.
  • Apply commercial-grade salt to help melt the ice faster. 
  • Ensure you are fully covered 

6. Fire

Fires are also more common in the winter months due to the dry air and increase of fireplace use. The national average for fire and smoke damage is $9,815 but can be up to $30,000. Avoid costly fire claims with just a few precautions:

  • Check that all fireplaces, stoves, and heaters are working properly.
  • Keep no combustible items near heat sources.
  • Get your chimney cleaned.
  • Close the fireplace flue when not in use.

Be prepared. Take advantage of the calm before the storm and don't let common winter claims claim you! SERVPRO of Omaha Southwest will work with your insurance agent and make sure your home is taken care of after a storm. Let us take the stress off your shoulders. Call SERVPRO of Omaha Southwest today 24/7, including holidays 402-408-0134.

Fall Into Winter With SERVPRO of Omaha Southwest

9/26/2019 (Permalink)

omaha streets covered in snow, green traffic lights in the distance , trees to the left of the street, american flags right Be Prepared This Winter

Fall will soon turn into winter here in the Omaha area, which means expectant winter weather conditions including snow accumulation, freezing rain, and sleet. Follow this checklist to prepare your home for the winter season: 

Winter Weather Checklist for Your Home:

  1. Put weather strips on doors & windows to prevent heat from escaping.

  2. Insulate water lines that run along outer walls of home - to prevent frozen pipes.

  3. Chimney & flue inspection.

  4. Purchase a fire extinguisher.

  5. Check roof for any possible leaks - repair them if necessary.

  6. Purchase salt & sand for the entryway of your home.

  7. Purchase bottled water, batteries, a first-aid kit, and canned food in case of an emergency.

  8. Keep your home temperature above freezing (even if you are not home) - to prevent frozen pipes.

  9. Make sure to keep space heaters at least 3 feet away from any flammable items & always turn them off before leaving the house or going to sleep.

  10. Help others - check to see that your elderly neighbors are prepared for winter weather as well!

Power Outage Safety Checklist:

  1. Have a flashlight in your home.

  2. Leave water taps slightly open to drip continuously.

  3. Conserve heat by keeping doors and windows closed unless absolutely necessary to open them.

  4. Dress warm & stay dry.

As temperatures drop SERVPRO of Omaha Southwest wants to remind everyone to be prepared for any size disaster. Pipes can burst when temperatures drop. To prevent your home from further damage call for 24/7 Emergency Service call SERVPRO of Omaha Southwest today at 402-408-0134! We are here to help!