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Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch points, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Omaha Southwest & SERVPRO of Omaha West/Saunders County today at 402.408.0134 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SERVPRO is here to help.

3/18/2020 (Permalink)

Here to Help SERVPRO is here to help in this time of need.

SERVPRO is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Retail Spaces
Water Fountains
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment
Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Omaha Southwest & SERVPRO of Omaha West/Saunders County. 402.408.0134


No Fear, SERVPRO is Here

3/9/2020 (Permalink)

a guy holding a bottle of cleaning solution The CDC recomments proactive cleaning and disinfecting to minimize the transmission of emerging viral pathogens.

Did you know that is possible to get COVID-19 by touching a surface or object that has the virus on it and then touching your mouth, nose, or eyes? The virus that causes COVID-19 seems to be spreading easily and sustainably in the community in some affected areas, according to the CDC.

Don't panic! First, wash your hands. Washing your hands often with soap and water is one of the best defenses against catching this virus. The CDC recommends to clean and disinfect frequently touched objects and surfaces.
Cleaning:removing germs, dirt, and impurities from surfaces or objects.
Disinfecting: killing germs on surfaces or objects.
If the surface or object is dirty, it is important to clean first.
Surfaces to consider cleaning and disinfecting:
-tables, desks, chairs
-countertops and sinks
-cabinets and pulls
-door knobs and light switches
-remote controls
-paper towel dispensers and soap dispensers
-telephones and computer equipment
-floors and carpets
-shared office equipment
-book covers binders
-toilets, bathroom stalls, and water fountains

How Can SERVPRO Help?
Proactive cleaning and disinfecting is recommended to minimize the transmission of emerging viral pathogens. The CDC recommends usage of a labeled Hospital Grade disinfectant with claims against similar viruses. SERVPRO offers a product that meets the CDC requirements for cleaning similar viruses and pathogens. Call the trusted professionals at SERVPRO of Omaha Southwest and Omaha West/Saunders County today at 402.408.0134. We are here to help 24/7.

Large Water Loss in Omaha, NE? No problem.

2/28/2020 (Permalink)

Trailer Mounted Desiccant SERVPRO's trailer mounted desiccant is at it again.

The temperatures dropped drastically in Omaha, NE causing havoc for multiple home and business owners. This commercial space in Omaha, NE had a large water loss caused by a frozen pipe. The building was saturated from the top floor to the basement, and was full of contents. Our 5000 CFM trailer mounted desiccant will cut down drying time significantly. This will save everyone time and money when it matters most. This desiccant is capable of drying 50,000 sqft+ spaces. This machine can remove 500 gallons of water in a 24 hour period. With SERVPRO of Omaha Southwest & SERVPRO of Omaha West/Saunders County's state-of the-art equipment and highly trained professionals, we can make this large water damage "Like it never even happened." Call SERVPRO today at 402.408.0134. 

What's Lurking In Your Ducts In Your Omaha,NE Home or Business?

1/22/2020 (Permalink)

Dirty air duct and clean air duct, showing a before and after of duct cleaning. Air ducts in our homes and businesses can hold many contaminates. SERVPRO of Omaha Southwest & Omaha West/Saunders County can help!

Think of your air ducts as your home or business's lungs. They take in the air around you and circulate it back. If they are dirty, we breathe in all the contaminates. This can cause serious health problems, especially for those with allergies and breathing issues. 

Did you know that SERVPRO of Omaha Southwest and Omaha West/Saunders County offers residential and commercial duct cleaning? You can sweep away years of dust and dirt to help reduce the potential for damage and health concerns. By inspecting your HVAC (heating, ventilation, and air conditioning) system, it can potentially extend the life of your equipment, which saves you money. Besides necessary routine cleanings, it can be part of the clean-up process after a fire, smoke, or mold growth issue.

SERVPRO of Omaha Southwest & Omaha West/ Saunders County has invested in a state-of-the-art duct cleaning system. Call your trusted trained professional today at SERVPRO of Omaha Southwest & Omaha West/Saunders County to make your dirty ducts "Like it never even happened." 402.408.0134. 

Leaky or Frozen Pipe Causing Problems in Omaha, NE?

1/16/2020 (Permalink)

A frozen pipe with icicles hanging down Water damage can cause serious damage to your home or business. Call SERVPRO, we are here to help 24/7.

Leaky or Frozen Pipe Causing Problems in Your Omaha, NE Home or Business?

The greater Omaha area’s forecast is low temperatures in single digits for the next several days. Winter can be a difficult time for pipes in any home or business, especially during the extreme cold temperatures. If you are going away, never leave your thermostat below 55 degrees Fahrenheit. It is crucial to respond immediately to any frozen or leaky pipe concern. Did you know, even an 1/8” hole in a pipe can leave your house flooded with gallons of water?

SERVPRO of Omaha Southwest & Omaha West/Saunders County are your IICRC certified water damage technicians. Water damage doesn’t wait for regular business hours, and neither do we. Our highly trained technicians are ready 24/7 including all holidays, to return your home or business to preloss conditions.

How SERVPRO of Omaha Southwest & Omaha West/Saunders County Can Help

The first thing you should do If you suspect a frozen pipe is turn off the water at your main water valve. Water needs to be removed quickly to prevent further damage. Our technicians can measure moisture behind visible surfaces, for example studs, drywall, and insulation. Your floors and walls may visibly appear dry, but water may be trapped behind. Contact your trusted IICRC frozen pipe water damage repair specialists at SERVPRO of Omaha Southwest & Omaha West/Saunders County. Even minor flooding can cause serious damage if not handled properly. SERVPRO of Omaha Southwest & Omaha West/Saunders County has the state-of-the-art equipment, along with our highly trained professionals to help dry out and restore any water damage, big or small. Our green team is faster to any size disaster! Let our team make your water damage “Like it never even happened.” Call 402-408-0134 for cleanup and restoration services 24/7!

Mold is Everywhere

10/29/2019 (Permalink)

mold spores in green brown and grey colors Mold can spread! Let SERVPRO of Omaha Southwest stop it!

Mold can spread rapidly after water damage, and cause many problems. Check out this interesting website regarding mold:

Some Facts About Mold: 

Mold is everywhere – in the air and on many surfaces. Molds have been on the Earth for millions of years. Mold grows where there is moisture. Exposure to damp and moldy environments may cause a variety of health effects, or none at all. Some people are sensitive to molds. For these people, molds can cause nasal stuffiness, throat irritation, coughing or wheezing, eye irritation, or, in some cases, skin irritation. People with mold allergies may have more severe reactions. Immune-compromised people and people with chronic lung illnesses, such as obstructive lung disease, may get serious infections in their lungs when they are exposed to mold. These people should stay away from areas that are likely to have mold, such as compost piles, cut grass, and wooded areas.

Mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to clothing, shoes, bags, and pets can and be carried indoors.

Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, or pipes, or where there has been flooding. Mold grows well on paper products, cardboard, ceiling tiles, and wood products. Mold can also grow in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.


  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Add mold inhibitors to paints before painting.
  • Clean bathrooms with mold-killing products.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

If you have a mold problem or would like to prevent mold after you have experienced water damage, SERVPRO of Omaha Southwest can help with both! Call us today 402-408-0134

SERVPRO of Omaha Southwest Offers a NO COST Emergency Ready Profile (ERP)

10/3/2019 (Permalink)

SERVPRO Emergency Readiness Profile, Are You Ready? 50% of business will never reopen after a disaster Contact SERVPRO of Omaha Southwest today to set up your ERP!

What is an Emergency Readiness Profile?

Did you know that 50% of businesses will not reopen after a disaster? And 75% of those that did reopen had some type of preparedness plan in place? An Emergency Readiness Profile is essential to your commercial property.

SERVPRO’s Emergency Ready Profile is not a contingency plan but is a vital component of any existing plan. Most full contingency plans are made up of three main parts: incident response, disaster recovery and business continuity. The SERVPRO ERP addresses incident response and disaster recovery. Think about the potential disasters that could affect your facility. Now ask yourself this question: Are You Ready?

SERVPRO of Omaha Southwest, at no cost, will prepare an Emergency Ready Profile (ERP) to help us become more familiar with your property and therefore, can respond faster, mitigating secondary damage. This also gives owners/managers a snapshot of your building for an immediate plan of action. This way you know in advance what to do, who to call and what to expect, saving you time and money. SERVPRO has also developed an app that organizes information for you to have at your fingertips. So when you’re away from your business and receive a call saying that your commercial property has flooded, you can, at the touch of a finger, pull up information as to where to shut-off the gas or water.

If you’re a commercial property owner/manager interested in having an ERP in place, give SERVPRO of Omaha Southwest a call, ask for one of our marketers. 402-408-0134 

Commercial Properties

10/3/2019 (Permalink)

Orange letters saying "We can Handle the big stuff" Call SERVPRO of Omaha Southwest today, 402-408-0134

What Is a “Commercial Property?”

Commercial properties may refer to:

  • retail buildings
  • office buildings
  • warehouses
  • industrial buildings
  • apartment buildings
  • “mixed use” buildings, where the property may have a mix, such as retail, office and apartments.

There are nuances to managing each of these types of properties. Properties intended for commercial use have more public visitors and therefore have more people on the property each day that can get hurt or do something to damage your property. Commercial properties also face numerous risks that could potentially cause financial devastation for the property owner or the tenants. From weather-related property damage to criminal activities, the list of things that could go wrong may seem endless. While it is impossible to fully protect all your properties from damage and financial loss, there are ways to help protect your business and it starts with liability insurance! While business liability insurance covers the people and products of a business, commercial liability covers the actual physical location. This will cover any damages to your property from accidents, weather-related incidents, and vandalism. This is just as important as any other kind of insurance, as it will allow you to return to business in a more timely manner. Commercial and business liability insurance policies are often lumped together. SERVPRO of Omaha Southwest accepts ALL insurance providers! We will not let you down. 

Categories and Classes of Water Damage...Knowledge is Power

10/2/2019 (Permalink)

room full of water, white couch covered in water, large orange letter saying WATER DAMAGE, SERVPRO logo at the bottom Call SERVPRO of Omaha Southwest today if your property has been damaged by water 402-408-0134

SERVPRO of Omaha Southwest is known for water restoration. Here is how we asses your water damaged property. First, we determine what category of water your property has:

Category 1: Refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows.

Category 2: Water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage.

Category 3: Water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.

There are also several classes of water damage. The class of damage is important when assessing water damage repair options.

Class 1 is the least harmful form of damage. Materials absorb very little of the water from this type of damage. Water damage repair is the easiest in this type of situation.

Class 2 has a fast rate of evaporation, which means that carpets and cushions may be damaged. Water damage repair is more difficult when it involves class 2 damage.

Class 3 has the fastest rate of evaporation. In this case, the water may come from broken sprinklers or other overhead sources, soaking the walls and furniture. Class 4 requires special water restoration and water removal procedures. This type of damage may affect hardwood floors, plaster, and concrete.

Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal.