Recent Water Damage Posts

Spring Rain Can Mean Flood Pain in Omaha

4/25/2018 (Permalink)

Water Damage Spring Rain Can Mean Flood Pain in Omaha SERVPRO of Omaha SW helped restore this Omaha basement with over 8" of water. The homeowner was grateful for our crews fast response and hard work.

The Omaha Metro typically sees periods of heavy rain in the spring months. In fact, Fall and spring tend to be our wettest seasons making our homes most susceptible to the backup of sewer or drain lines. While these events don't occur often, when they do, the problem can be a small disaster. Did you know a standard homeowner's insurance policy excludes coverage for such an event?
It's true. The backup of sewer and drains as well as the failure of a sump pump is excluded. The damage you sustain from either of these problems will not be covered and you'll be responsible to pay for the loss and the cleanup. If you have a finished basement, or use your basement area for storage, you shouldn't go without this coverage endorsement.
Heavy rains can trigger a backup. A storm sewer backs up into your home and usually comes in through a sump well, washtubs in the basement, or toilets in the basement. However, the damage can happen anywhere in the house. Sump pump failures normally occur from power outages or motor failures. Sump pumps run on electricity and during a bad storm many times the power goes out. That's when you need the sump pump the most, to pump the heavy water from the rain out of the basement.
The damage can be quite costly. Normally damage occurs in the basement, which houses the mechanical systems of the house such as: washer and dryer, furnace, hot water tank and the numerous items people store there. Water or sewage usually destroys anything it comes in contact with. For the thousands of dollars in damage, it would be well worth purchasing the additional coverage with your homeowner's policy to cover such an event.
Be sure to ask your agent about this coverage to make sure you already have it on your policy or to purchase it. This coverage can often be purchased as an endorsement on its own, or with an endorsement that will expand/increase other coverages on the policy. The additional cost typically runs between $25 and $50 annually. Well worth the peace of mind. The key is to ask your agent or company what your best option is.
If you experience sewer or water damage at your home, SERVPRO of Omaha Southwest is here to help 24x7. Call us at 402-408-0134.

Water Damage Tips - What To Do Until Help Arrives

12/19/2016 (Permalink)

Water Damage Water Damage Tips - What To Do Until Help Arrives A break in a small pipe like this can lead to a big problem. Call SERVPRO of Omaha Southwest 402-408-0134. We are here to help 24x7.

Winter has officially arrived in Omaha and it has brought sub-zero temperatures to prove it.  The deep-freeze typically ushers in a high volume of frozen pipes, sometimes leaving property owners waiting days instead of hours for help to clean up their property.  

At times like these, we receive several calls seeking advice on what to do until help arrives.  The answer depends on whether the water is clean or contaminated.  Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated.  There are exceptions to this general guideline.  

If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Omaha Southwest at 402-408-0134 and we will help as best we can.

CLEAN Water Damage Tips


  • Shut off the source of the water if possible or contact a qualified party to stop the water source.

  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.

  • Remove as much excess water as possible my mopping and blotting.

  • Wipe excess water from wood furniture after removing lamps and tabletop items.

  • Remove and prop up wet upholstery cushions for even drying.

  • Place aluminum foid or wood blocks between furniture legs and wet carpeting.

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors.

  • Hang draperies with coated hangars to avoid contact with wet carpeting or floors.

  • Hang furs and leather goods to dry separately at room temperature.


  • Enter rooms with standing water where electrical shock hazards may exist.

  • Enter affected areas of electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.

  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

CONTAMINATED Water Damage Tips


  • Avoid all contact with sewage and items contaminated by sewage.

  • Wash your hands thoroughly after contact with contaminated items.


  • Spread contaminated water by walking unnecessarily on damaged or wet areas.

  • Turn on HVAC system if there is a possibility of spreading contaminated air.

  • Use household fans to dry the structure and spread contaminants.

  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

The most important thing to remember is that if you have any questions or require help; call the professionals at SERVPRO of Omaha Southwest at 402-408-0134.  We are here to help 24x7.